Privacy Policy

Effective date: October 29, 2018

Octopus Portugal ("us", "we", or "our") operates the https://www.octopusportugal.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several types of information to provide and improve our Service to you.

Types of Data Collected

Personal Data

We may ask you to provide us with personal information such as:

  • Email address
  • First and last name
  • Phone number
  • Address (including city, ZIP, province/state, country)
  • Cookies and usage data

Usage Data

This includes information such as your IP address, browser type and version, pages visited, date and time of visit, time spent on pages, and diagnostic data.

Tracking & Cookies Data

We use cookies and similar technologies to monitor activity and store information. You may refuse cookies via browser settings.

  • Session Cookies – to operate the Service
  • Preference Cookies – to remember settings
  • Security Cookies – for security purposes

Use of Data

We use the collected data to:

  • Provide and maintain our Service
  • Notify you of changes
  • Allow participation in features
  • Provide customer support
  • Improve and monitor the Service
  • Detect, prevent and fix issues

Transfer of Data

Your data may be transferred to — and maintained on — servers outside your region, including Portugal. By submitting your data, you consent to this transfer.

Disclosure of Data

Legal Requirements

We may disclose your data to:

  • Comply with a legal obligation
  • Protect rights or property
  • Prevent or investigate wrongdoing
  • Protect personal safety
  • Defend against legal liability

Security of Data

We use reasonable measures to protect data, but no method of transmission or storage is 100% secure.

Service Providers

We may employ third parties (e.g. Google Analytics) to assist with our Service. They only access data as necessary and are obligated to protect it.

Google Analytics

Tracks and reports website traffic. You can opt out using the Google Analytics opt-out browser add-on.

Links to Other Sites

We are not responsible for the content or privacy practices of third-party sites.

Children's Privacy

We do not knowingly collect data from anyone under 18. Contact us if you believe we may have unintentionally collected such data.

Changes to This Privacy Policy

We may update this policy. You will be notified by email or a notice on the site. Please review it periodically.

Contact Us

If you have any questions about this Privacy Policy:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: (+351) 965 431 985 or (+351) 912 513 906
  • Via our website: Contact Us page